info@cecas.de +49 611 341 79 77 Friedrich-Bergius-Straße 9 · Wiesbaden
DE
CECAS Finanz- und Versicherungsmakler

Complaints management under § 17 VersVermV

This is a courtesy translation. The German version is legally binding.

Fairness, partnership and trust are key values for us. If you are not satisfied, please let us know your contact details, a description of your concern, the outcome you would like, copies of relevant documents and, if applicable, a power of attorney.

  • By email: info@cecas.de
  • In writing: CECAS GmbH & Co. KG, Friedrich-Bergius-Straße 9, 65203 Wiesbaden, Germany
  • By phone: Efstratios Paschalidis, +49 611 3417977

You will receive a confirmation of receipt. If no agreement can be reached, we participate in dispute resolution under § 17 (4) VersVermV before the Versicherungsombudsmann e.V., the Ombudsmann für die private Kranken- und Pflegeversicherung, the Schlichtungsstelle des Verbandes der privaten Bausparkassen and the Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e.V.